Executive Assistant / Receptionist – 10 Month FTC (Maternity Cover)

Executive Assistant / Receptionist – 10 Month FTC (Maternity Cover)

Location: Liverpool

Fletchers Group have a fantastic opportunity to join our growing Team.                               

We are looking for a highly organised, proactive and personable Executive Assistant/Receptionist to join our Business Support team on a 10-month fixed-term contract, covering maternity leave. Based in our Liverpool office and reporting to the Business Support Manager, this is a varied and fast-paced role that plays a vital part in supporting our Directors and ensuring a welcoming, well-run Front of House environment.

This role is ideal for someone who thrives on organisation, enjoys working with senior stakeholders, and takes pride in delivering a professional and positive experience for colleagues and visitors alike. You will combine high-level PA support with Front of House and facilities responsibilities, helping to create a structured, efficient and friendly workplace where our leaders and teams can perform at their best.

In return Fletchers offers:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5^th, 7^th, and 9^th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards​ for winning nominees
• A genuinely supportive and friendly culture
• Ongoing training and professional development opportunities

Main Responsibilities:

Personal Assistant/Receptionist support:

The overall purpose is create and maintain a well organised and structured environment in which directors can be highly effective. ​

• Optimise directors /teams time via skilled, proactive diary and logistical management. ​
• Represent Fletchers positively with external support teams (e.g. at owners, advisors etc.) and manage external meetings where appropriate.
• Ensure meetings and events are thoughtfully planned and designed to maximise efficiency of directors time and to ensure they align to our business needs. ​
• Support the preparation of materials for key meetings, and attend management meetings and make notes, take minutes, or record actions, as appropriate.
• Assist the leadership team to thoughtfully respond to significant events in our colleagues lives.  
• Provide general administrative support to the leadership team

Reception Support:

Support the ‘Business Support Manager’ with maintaining effective Front of House Service Delivery across the FSG Estate.

• General housekeeping and office maintenance – stock checking, restocking the kitchen throughout the day – cans, juice, tea, coffee, sugar, biscuits, kitchen rolls, hand wash, washing up liquid etc. Checking dates on milk, checking we have enough milk in the fridge, picking up extra when required.
• Keeping the office clean and tidy throughout the day. Washing up, wiping down worktops and surface areas in the kitchen and break out area, straightening up worktop items and chairs.
• Keeping the meeting rooms clean and tidy throughout the day. Checking they are stocked.
• Facilities support, deliveries – Checking, unpacking and putting them away. Making space in the office for stock items received. Updating the order spreadsheet to confirm goods received. Reporting any missing items to supplier.
• Meeting Rooms Bookings – Setting up meeting rooms and clearing them after use. Organising lunches and laying them out.
• Dealing with visitors to the office.
• collect Post from Ground Floor Reception/ Distributing internal and external post/ organising parcel force.

Essential Skills and Experience: 

• Strong administrative and organisational skills, ideally gained in PA/EA role.
• Excellent, effective communication and people skills with the ability to recognise and manage sensitive situations appropriately.
• Ability to work independently and to prioritise and manage a workload which requires supporting several executives with different needs at different times.
• Excellent Microsoft Office (specifically Word, Excel, PowerPoint and Outlook) skills.
• Ability to record and write accurate, concise minutes and notes of meetings.
• Demonstrable problem-solving skills.

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Group

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.

We aspire to be the best place to work in the legal sector.

Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.

At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership.

We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services.

​Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, signed up to BITC’s Race at Work charter, and working towards Henpicked’s Menopause and Menstrual Friendly accreditations.