Quality Auditor – Medical Law Services (MLS) (FTC)

Quality Auditor – Medical Law Services (MLS)

Location: Southport/Liverpool/Manchester/Leeds/Hybrid

Salary: £36,000 PA

This role is a 12
months Fixed Term Contract or Secondment if internal

Medical Law Services are part of Fletchers Solicitors group and have a fantastic opportunity to join our growing Team.

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Purpose of role:

To support the Nurse audit function in completing audits for the Nurse Analyst Pagination teams. Requiring agile working and confidence speaking with stakeholders at all levels, internal and external and delivering constructive feedback for continuing development.

Support the audit function of the Nurse Analysts’ products (minimum of 2 audits per Nurse per month). Assist when required in reviewing all products sent externally to ensure quality is of the expected standard and that process is being adhered to.

About Medical Law Service and Fletchers Group:

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

More information about us can be found on our website. https://www.fletcherssolicitors.co.uk/about-us

If you’re looking for an alternative career path and want to put your nursing knowledge along with client care to use, MLS part of Fletchers group could be the new role for you! we offer a balanced work life with 35 hours a working week, with bank holidays, Christmas off and Hybrid working. We provide equipment and a full comprehensive training programme to help you settle into the role and understand how you can utilise your nursing skills in a legal environment. The MLS team has grown significantly over the last 2 years and continues to grow we have a large team of nurses from midwives, dental nurses, cardiology, oncology, surgery, general practice, and community nurses. We are now looking to grow the team even further, so regardless of your field of work, we would love to hear from you!

Medical Law Service part of Fletchers Group is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

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Main Responsibilities for the role:

• Performance of quality check and audit of all products completed within Nurse Pagination Team.
• Audit is to include a review of paginated bundle, chronology, index, schedule of radiology and opinion of merit.  Including quality check of opinion on merit and other products to ensure all relevant medical records and key points considered, ensuring consistency amongst the products.
• To complete an agreed number of audits per nurse analyst per month.
• Provide results / constructive feedback to the Nurse Analysts as well as their Team Leader.
• Keep documentary evidence / data of department audit results.
• Data delivery to Nurse Manager and Head of. 
• As and when necessary, to flag any issues with the product that may need clawing back from Legal.
• Liaise with your Team Leader and Nurse Educator to flag any individual or department specific training needs.
• Assist when required with training of new starters and development needs.
• Research medical conditions and standards of care with recognised evidenced research.
• Review medical records and any other documentation relevant to the case.
• Assist when required with completing pagination products.
• Adding to or amending pagination bundles already prepared at the instruction of either the legal members of the team.
• ​Experience led progression towards competing Risk Assessment 1s / initial leads into the business.

 

The ideal candidate will have:

• Minimum of 3-5 years’ post-qualification clinical experience in NHS practice / clinical setting
• Working as a Nurse Analyst
• Excellent communication skills
• Be highly motivated, organised, and proactive
• To have precise and high-level attention to detail
• Ability to work as a team member
• Positive attitude to change and delivery of constructive feedback to peers
• Ability to work under pressure whilst maintaining high standards
• Working knowledge of audits and interpreting the findings to improve/maintain practice

Desirable qualifications, skills and experience:

• Experience of proclaim or other software tools for example Adobe, Microsoft
• ​2 years’ as a Nurse Analyst (negotiable DOE) 

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

In return we can offer:

• 35 hours working week.
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5^th, 7^th, and 9^th full year of employment
• Pension scheme with tax-efficient salary sacrifice option.
• Life Assurance Policy
• Medicash policy to cover some Dental, optical, and other medical expenses.
• Enhanced company sick pay
• Enhanced Maternity, Paternity, and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards

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