Paralegal – Serious Injury (Birmingham)

Paralegal – Serious Injury

Location: Birmingham

Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

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Purpose of the role:

To assist a Lead Lawyer within the Serious Injury Team with all aspects of their cases and to ensure that matters are progressed in a timely and efficient manner whilst maximising both damages and costs. The successful candidate will be working on a diverse caseload of multi-track cases ranging from RTA to EL,PL & OL matters.

This is a fantastic opportunity to develop your career in a progressive environment where your contribution will be valued, your professional growth supported, and your work truly impactful.

In return Fletchers offers:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5^th, 7^th, and 9^th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards​ for winning nominees
• A genuinely supportive and friendly culture
• Ongoing training and professional development opportunities

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Main Responsibilities:

• Progress files in line with KPI targets
• Assist a Lead Lawyer on their cases to ensure matters are progressed in a timely and efficient manner
• Liaising with clients, experts, barristers, third party solicitors/insurers, police and any other relevant parties as directed
• Dealing with all aspects of pre and post issue procedures in a timely manner as directed
• Drafting statements of case, witness statements, application notices, pleadings and instructions
• Preparing accurate and detailed file notes
• Helping to maintain case plans and case summaries and taking a proactive approach
• To research points of law in respect of liability and quantum and take responsibility for researching topics prior to undertaking allocated tasks to ensure accuracy
• Undertaking and assisting where appropriate telephone negotiations/case management conferences with solicitors/courts as directed
• Pursue cases to conclusion as directed
• Attendance at Court, Joint Settlement Meetings, Case Management Conferences and Conferences with or without Counsel.
• Preparation of trial bundles
• Helping with/preparing costs instructions sheets and disbursement lists

• Ensuring that an excellent level of client care is maintained

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Essential Skills and Experience: 

• Good researching and drafting skills
• Sound base knowledge of the law surrounding serious injury and court procedure
• Good attention to detail, with file management and organisational skills
• Excellent oral and written communication skills
• Ability to adapt to the needs of a diverse environment and able to quickly analyse complex information in order to make reasoned decisions.
• IT competent
• Excellent time management and organisation skills
• Preferably previous experience of working in a personal injury department
• Must be flexible in working hours and able to travel
• Excellent communication and client care skills

• Previous legal work experience in the PI field
• Willingness to work with other teams across the business
• Willingness to engage in networking and marketing events
• Buddying new members of the team to help with development

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

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DESIRABLE QUALIFICATIONS, SKILLS AND EXPERIENCE:

• A law degree or a Graduate Diploma in Law, or a desire to gain legal qualifications via CILEX, paralegal apprenticeship or the SQE routes
• Previous legal work experience in the PI field
• Driving licence

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About Fletchers Group

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.

We aspire to be the best place to work in the legal sector.

Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.

At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership.

We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services.

Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

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