Team Leader – Serious Injuries

Location: Bolton/ Hybrid

Team Leader – Serious Injuries Team

Fletchers Solicitors Ltd have a fantastic opportunity for a Team Leader to join their growing Serious Injury Team! 

Location: Bolton /Hybrid

We are one of the country’s leading consumer law firms and now have a vacancy for a Team Leader to join our Serious Injuries Team.

If you have some relevant experience then we’d love to hear from you!


To lead a Serious Injury team dealing with cases up to a value of £500,000, to ensure its profitable operation as a fee-earning unit, in line with the company vision and strategy. To ensure that allocated cases are appropriately assessed, managed and conducted in a proactive and commercially focused manner to meet the needs of our clients and deliver Fletchers’ strategies and plans for Serious Injury, working closely with the Head of Department to deliver this.


  • Leading a team to maximise its objectives and deliver excellent standards of performance
  • Some aspects of people management for the team (with input from Heads of Department)
  • Ensuring that the legal/technical elements of the case conduct processes are maintained to the highest standards of efficiency, integrity and customer care
  • Conducting technical file reviews and offering supervisory guidance/instruction
  • Knowledge sharing with the team by way of supervision, training and case clinics
  • Work in effective collaboration with other Team Leaders and Heads of Department to ensure standardisation of approach, learning and the smooth transition of cases and team working
  • The successful applicant will also have conduct of a of a diverse caseload of intermediate track or multi-track matters valued up to £500,000, including RTA, EL, PL and OL work and should have a proven track record of success in serious injury personal injury work.


  • Providing inspirational leadership to teams, including recruitment, motivation, training and supporting of team members
  • Ensuring the progression of all cases in the team up to the point of settlement
  • Ensuring the team provides outstanding service to customers
  • Ensuring the team’s financial performance KPIs are delivered and maintained


  • The successful candidate should be a qualified Solicitor/CILEX or have equivalent work experience with a solid track record of successfully dealing with multi-track work
  • Significant experience of handling serious injury claims and litigation experience
  • Sound knowledge of the CPR, litigation process and cost budgeting process
  • Experienced at dealing with a diverse range of liability scenarios including EL/PL as well as RTAs and multiple defendant
  • Proven KPI’s in fees recovery, time recording and client care
  • Inspirational leader of people and teams
  • Excellent people and client care skills; a sensitive and professional approach always
  • Excellent oral and written communication skills
  • Self-motivated and proactive
  • A commercial approach to litigation and case progression
  • Willing to commit to achieving results and meeting deadlines
  • Flexible in working hours and able to travel
  • Good IT skills, especially in respect of Microsoft Office packages. Previous experience of Proclaim is preferable but not essential
  • Able to liaise and work well with other integral teams across the business
  • Excellent time management and organisation skills
  • A strong track record of thinking and acting commercially in a legal environment
  • Previous supervisory or management experience
  • Excellent attention to detail
  • A willingness to put forward ideas and to engage in brand development, networking events and marketing


  • Experience of the Proclaim case manage system would be desirable
  • Driving licence

In return Fletchers can offer:

  • A competitive salary based on your experience
  • A bonus scheme paid yearly (subject to targets being met)
  • Pension scheme with tax-efficient salary sacrifice option
  • Life Assurance Policy
  • Medicash policy to cover some dental, optical and other medical expenses
  • 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment.
  • Enhanced company sick pay scheme
  • Flexible, agile working environment with a positive work-life balance
  • Varied calendar of funded company social events
  • Monthly voucher awards

The People:

Our people are at the heart of everything we do!  We take pride in the results gained for our clients and go the extra mile to get justice. Fletchers are an employer of choice, rated a top 80 Law Firm by the Times. We believe that diversity drives innovation, we are all different people aiming for the same goal to get our customers the compensation they deserve. Our culture drives our employees to achieve the best, not only for the customers but for their own growth, development, and wellbeing. 


  • Location: Bolton/ Hybrid
  • Department: Serious Injury
  • Closing Date: Fri, 26 April 2024
Submit application