Support Team Member

Role: Support Team Member

Location: Southport

Salary: £21,840

Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.

To ensure fast and accurate processing of all incoming and outgoing post and document scanning to maintain an effective service across the current FSG Estate.

About Fletchers Solicitors:

 Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

More information about us can be found on our website. https://www.fletcherssolicitors.co.uk/about-us

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

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            Main Responsibilities:

• Processing of Incoming Post (sorting, scanning and upload to Case Management System)
• Processing of Outgoing Post (Sorting and bundling for Royal Mail collection)
• Document scanning
• Cheque Processing (scanning and uploads)
• Document referencing
• Document return and file archiving
• Document shredding
• Basement Archive file retrieval

  ​Essential Skills and Experience: 

• Strong administrative and organisational skills, ideally gained in a similar role.
• Excellent, effective communication and people skills with the ability to process sensitive documents and information appropriately.
• Ability to prioritise and manage a workload across a range of tasks (Document scanning and uploads, copying, filing etc) to support the Post Room Supervisor and Estate Manager with different needs at different times.
• Ability to use a computer with Microsoft Office (specifically Word, Excel, and Outlook) skills:

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

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             ​In return Fletchers can offer:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5^th, 7^th, and 9^th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards​ for winning nominees

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