Medical Records Specialist – MLS030

Salary: £21,840

Location: Southport

Medical Records Specialist 

Fletchers Solicitors Ltd have a fantastic opportunity for a Medical Records Specialist to join the Medical Records team!

Location Southport

​If you’re looking for a new role and want to join a company with a great working culture that offers progression, this could be the role for you!

The ideal candidate would have:

  • Excellent attention to detail
  • Excellent client care and communication skills (telephone and email)
  • Be highly motivated, organised, and proactive
  • Ability to work as a team member and remotely

Desirable Skills:

  • Experience of proclaim or other software tools for example Adobe, Microsoft

As a team member within the Medical Records Team, you will provide support to the legal teams within Fletchers Group, requesting medical records, processing incoming medical records bundles and instructing cases for pagination. You will be a point of contact for the legal teams and the various Trusts/GP surgeries from whom records are requested.

In return Fletchers can offer:

  • Bonus scheme (subject to targets being met)
  • Pension scheme with tax-efficient salary sacrifice option
  • Life Assurance Policy
  • Medicash policy to cover some Dental, optical and other medical expenses
  • 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment.
  • Enhanced company sick pay scheme
  • Flexible, agile working environment with a positive work-life balance
  • Varied calendar of funded company social events
  • Monthly voucher awards

Our People:

Our people are at the heart of everything we do!  We take pride in the results gained for our clients and go the extra mile to get justice. Our culture drives our employees to achieve the best, not only for the customers but for their own growth, development, and wellbeing. 

So much has happened in the last year at Fletchers:

  • We became Fletchers Group following several acquisitions – and have big plans for more growth.
  • We opened 2 new office locations in Leeds and Liverpool office opening soon (alongside Southport and Manchester)
  • We launched the Fletchers Foundation charity to support injured people.

That’s just to name a few, check out our website for more:

Role Profile:

Main Responsibilities:

  • Requesting all medical records and relevant documentation as directed on a specific case from various organisations
  • Review of records to ensure the records received are complete failing which missing records will need to be requested and any issue raised with Legal Client Care Team
  • Ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
  • Archiving and locating stored media ensuring the policy for handling of data is followed
  • Checking records received are correct in accordance with GDPR

The above list is not exhaustive of any other tasks, which may be required.

​We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

  • Location: Southport
  • Salary: £21,840
  • Department: MLS
  • Closing Date: Fri, 31 May 2024
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