Medical Records Specialist

Salary: £21,840

Location: Southport

Medical Records Specialist

Salary: £21,840

Location: Southport

Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.

As a team member within the
Medical Records Team, you will provide support to the legal teams within
Fletchers Group, requesting medical records, processing incoming medical
records bundles and instructing cases for pagination. ​You will be a point
of contact for the legal teams and the various Trusts/GP surgeries from whom
records are requested.

About Fletchers Solicitors:

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

More information about us can be found on our website.

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Main Responsibilities:

  • Requesting all medical records and relevant documentation as directed on a specific case from various organisations
  • Review of records to ensure the records received are complete failing which missing records will need to be requested and any issue raised with Legal Client Care Team
  • Ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
  • Archiving and locating stored media ensuring the policy for handling of data is followed
  • Checking records received are correct in accordance with GDPR

​The above list is not exhaustive of any other tasks, which may be required.

Essential Skills and Experience: 

  • Excellent attention to detail
  • Excellent client care and communication skills (telephone and email)
  • Be highly motivated, organised, and proactive
  • Ability to work as a team member

Desirable Skills and Experience:

  • Experience of proclaim or
    other software tools for example Adobe, Microsoft

In return Fletchers can offer:

  • 35 hours working week
  • Bonus scheme (subject to targets being met)
  • 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment
  • Pension scheme with tax-efficient salary sacrifice option
  • Life Assurance Policy
  • Medicash policy to cover some dental, optical and other medical expenses
  • Company sick pay
  • Enhanced Maternity, Paternity and IVF schemes
  • Flexible, agile working environment with a positive work-life balance
  • Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
  • Monthly voucher awardsfor winning nominees

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

  • Location: Southport
  • Salary: £21,840
  • Department: MLS
  • Closing Date: Fri, 26 Jul 2024
Submit application