Head of Department- Court of Protection – COP003-1

Salary: DOE

Location: Southport/Manchester/Liverpool/Leeds/Hybrid

Head of Department- Court of Protection               

Location: The role will be hybrid with visits to all office locations.

The role will be to lead and develop the Court of Protection & Private Client team to meet the needs of our clients and deliver Fletchers’ strategies and plans for the department.

About Fletchers Solicitors:

Fletchers is a rapidly growing law firm specialising in personal injury, clinical negligence and court of protection law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Southport, Bolton and Cambridge although many of our colleagues work from home as Fletchers offers hybrid working. We offer a great work life balance, fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships or training contracts – more than ever before – and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals.

Fletchers Group is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Main Responsibilities for the role:

  • Ensure that the team provides excellent client service
  • Ensure that the team achieves their agreed performance targets by using consistent and clear leadership in the management of individuals KPI’s
  • Ensure the management of all client cases, in compliance with relevant external supervision requirements.
  • Provide inspirational leadership to the Court of Protection & Private Client team including recruitment, motivation, training and supporting of team members as required
  • Implement and monitor departmental plans to deliver Fletchers’ priorities and projects as we continue to grow.
  • Support the budgeting process for Court of Protection & Private Client
  • Lead the Court of Protection & Private Client department directly managing the departments operational needs working with our cost and finances team to manage all key reporting metrics.
  • Coach, develop and support managers to achieve excellent people leadership practice
  • To run a reduced load of circa. 25% of a full capacity numbers varying in value and technicality
  • Liaising with clients, experts, barristers, third party solicitors, insurers and other experts as necessary.
  • Dealing with all aspects of the lifecycle of the trust and deputyship matters.
  • Ensuring all actions are completed in a timely fashion.
  • Accurate time recording.
  • Maintaining client files in good order in accordance with Lexcel and other quality assurance requirements.
  • Delegate and supervise tasks to junior team members where

The above list is not exhaustive of all tasks, you will be required to adhere to firm responsibilities.

The ideal candidate will have:

  • Need to have required skills and experience to be appointed as a Director of the Trust Corporation and be a qualified Solicitor
  • Experience of successfully leading a Court of Protection Team
  • Experience of running a wide variety of Deputyship and Trust matters
  • Ability to deliver excellent client service
  • A good understanding of how to deliver and grow team productivity
  • Experience of coaching and supporting other lawyers and managers
  • Forming and maintaining positive relationships with both internal and external stakeholders
  • Ability to role model good practice leadership
  • Technology literate, with the ability to use technology to enhance legal services
  • Excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members
  • Strong analytical skills

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

In return Fletchers can offer:

  • Competitive salary
  • 35 hours working week
  • Bonus scheme (subject to targets being met)
  • 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
  • Pension scheme with tax-efficient salary sacrifice option
  • Life Assurance Policy
  • Medicash policy to cover some Dental, optical and other medical expenses
  • Enhanced company sick pay
  • Enhanced Maternity, Paternity and IVF schemes
  • Flexible, agile working environment with a positive work-life balance
  • Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
  • Monthly voucher awards

So much has happened in the last year at Fletchers:

  • We became Fletchers Group following several acquisitions – and have big plans for more growth.
  • We offered legal colleagues more training contracts than ever before.
  • Retained excellent rankings with both The Legal 500 and Chambers & Partners
  • We opened 2 new office locations in Leeds and Liverpool (alongside Southport, Bolton, Cambridge & Manchester)
  • We launched our first ever Associate and Partner programmes for senior lawyers.
  • We launched the Fletchers Foundation charity to support injured people.

That’s just to name a few, check out our website for more:



  • Location: Southport/Manchester/Liverpool/Leeds/Hybrid
  • Salary: DOE
  • Department: Court of Protection
  • Closing Date: Fri, 31 May 2024
Submit application