Facilities & Support Administrator

Facilities & Support Administrator

Location: Southport Office/Occasional visits to other offices when required

Salary: £22,000pa

Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Onboarding Team.

To support the ‘Estate Manager’ with maintaining effective Facilities Maintenance Service Delivery across all offices in the current Fletchers Solicitors Group Estate.

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About Fletchers Solicitors:

Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

More information about us can be found on our website. https://www.fletcherssolicitors.co.uk/about-us

Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

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Main Responsibilities for the role:

• Point of contact for Facilities Management in Estate Manager absence
• Stock Control (liaison with Front of House at each site on stock levels, all ordering and reconciliation of invoices with delivery notes)
• Reporting to Estate Manager/Facilities Director on Facilities spend for monthly P&L reconciliation and budgetary control
• Facilities Helpdesk monitoring and escalation of priority requests to Estate Manager and Facilities Technician
• Security pass creation, monitoring and control and liaison with HR/IT/Marketing
• Contractor sourcing at each location and competitive quote pricing/gathering
• Central point of contact for Basement archive file storage and retrieval
• Estate Office Site visits (with Facilities Technician) and reporting back to Estate Manager
• General Facilities admin duties and reporting
• Back up cover to open and close Southport office – in Front of House/Key Holder holiday/sickness absence
• Assisting Facilities Technician with logging of PPMs and PAT testing on spreadsheet records
• Booking Rooms / Parking for all offices
• Obtaining Meter Readings from Front of House at all sites & logging
• Supporting Estate Manager with DSE – Assessments and records
• Supporting Estate Manager with Supplier liaison
• Supporting Estate Manager with Front of House Manager and FoH liaison
• Supporting Estate Manager with Starter/Leaver/Mover process and liaison with HR
• Additional trained First Aider
• Additional trained Fire Marshall

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The ideal candidate will have:

• Clean Driving Licence.
• Strong administrative and organisational skills, ideally gained in a similar role.
• Excellent, effective communication and people skills with the ability to recognise and manage sensitive situations appropriately.
• Ability to work independently and to prioritise and manage a workload which requires supporting the Estate Manager and Director of Integration with different needs at different times.
• Ability to use a computer with Microsoft Office (specifically Word, Excel, PowerPoint and Outlook)

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

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In return Fletchers can offer:

• Competitive salary
• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5^th, 7^th, and 9^th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some Dental, optical and other medical expenses
• Enhanced company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards

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